Customer Support - Artificial Intelligence Max

AI & Work

Man Vs Machine? Hybrid Teams in Customer Service

hybrid customer service teams

Unlock the potential of hybrid customer service teams and discover how human and machine collaboration can revolutionize your support strategy.

Thorsten Meyer
June 29, 2025

AI & Work

Meet Your AI Assistant: How Companies Use AI for HR, Marketing, and More

ai assistant for business functions

With AI transforming HR, marketing, and customer support, discover how your company can stay ahead and unlock new growth opportunities.

Thorsten Meyer
May 28, 2025

failed automation predictions

Reality Check

Five Automation Predictions That Flopped—And Why

Overconfidence and underestimated challenges caused five major automation predictions…

Artificial Intelligence
August 22, 2025

ai s environmental impact

Reality Check

The Real Carbon Cost of AI Automation

Inefficient AI practices significantly impact the environment, and understanding their…

Artificial Intelligence
August 22, 2025

automation impact versus data

Reality Check

Automation Panic vs. Data: What the Numbers Actually Show

The fear of widespread job losses from AI automation is common, but…

Artificial Intelligence
August 21, 2025

assessing ai efficiency metrics

Reality Check

Are We Measuring AI Productivity Gains Correctly?

Measuring AI productivity gains correctly is complex; understanding the key metrics and…

Artificial Intelligence
August 21, 2025